Do you have idea of how to request a delivery receipt in Outlook for a single message? This article explains how to obtain delivery receipts for all messages, as well as how to obtain read receipts for messages in Outlook 2019, 2016, 2013, and Outlook for Microsoft 365.
- How to Request a Delivery Receipt for an Outlook
- Track Receipts for All Delivered Messages
- Requesting Delivery Receipts for All Messages By Default
How to Request a Delivery Receipt for an Outlook
If you are using Outlook in a workgroup environment and your mail service is Microsoft Exchange Server, you can request delivery receipts for messages that you send. A delivery receipt indicates that your message was delivered, but does not indicate that the recipient has seen or opened it.
With Outlook, you can specify whether you want to receive delivery receipts for a single message or for all messages you send automatically.
- Start a new message.
- Select the Request a Delivery Receipt check box on the Options tab.
- Select the Request a Read Receipt check box if you want to know if the recipient reads the email message.
- Distribute the message.
Track Receipts for All Delivered Messages
Rather than manually adding a delivery receipt to each outgoing email, save time by enabling the feature for all messages you send in Outlook.
- From the File menu, select Options.
- Click on Mail.
- Select the Delivery receipt confirming the message was delivered to the recipient’s email server check box in the Tracking section.
- To obtain a read receipt, check the Receive a read receipt verifying the recipient viewed the message box.
Recipients can choose whether or not to send a read receipt. They are less likely to send a read receipt if they see this request with each message.
- To close the Outlook Options dialog box, click OK.
- To view the replies, navigate to the Sent Items folder and double-click the original message to open it in a new window. Select Tracking from the Show group on the Message tab.
Requesting Delivery Receipts for All Messages By Default
To automatically request delivery receipts for all messages:
- Click on the File tab.
- Click on Options.
- Then, click on Mail.
- Select Delivery receipt to confirm the message was delivered to the recipient’s email server under Tracking.